CPSC announces NZXT H1 computer case recall
More than 32,000 cases are to be repaired by NZXT.
Usually, we do not write about computer cases, but this particular NZXT model is simply dangerous to use. In fact, the problem that has emerged is related to the PCI Express raiser for the graphics card.
NZXT acted very slowly after the first videos were published showing H1 cases going into flames. The overheating problem was caused by a short circuit on the raiser PCB. NZXT initially only offered new nylon screws as a replacement for metal screws, which would not fix the problem, but rather prevent the case from going into flames. This was obviously not a repair that consumers of this 350 USD case deserved. The company had only acted after a series of videos from GamersNexus who provided an in-depth analysis of the issue with the H1 raiser cable. NZXT now offers a repair kit that basically replaces the faulty riser.
CPCS recommends stopping using this case completely until a repair kit from NZXT is installed. NZXT has received a total of 11 reports of short circuit board overheating and thankfully, no injures were reported.
To claim your free repair kit head over to the NZXT website for details.
Updated Hazard: Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.
— US Consumer Product Safety Commission (@USCPSC) February 16, 2021