US Consumer Product Safety Commission announces a recall of 32,000 NZXT H1 computer cases

Published: Feb 17th 2021, 08:50 GMT   Comments

CPSC announces NZXT H1 computer case recall

More than 32,000 cases are to be repaired by NZXT.

Usually, we do not write about computer cases, but this particular NZXT model is simply dangerous to use. In fact, the problem that has emerged is related to the PCI Express raiser for the graphics card.

NZXT acted very slowly after the first videos were published showing H1 cases going into flames. The overheating problem was caused by a short circuit on the raiser PCB. NZXT initially only offered new nylon screws as a replacement for metal screws, which would not fix the problem, but rather prevent the case from going into flames. This was obviously not a repair that consumers of this 350 USD case deserved. The company had only acted after a series of videos from GamersNexus who provided an in-depth analysis of the issue with the H1 raiser cable. NZXT now offers a repair kit that basically replaces the faulty riser.

CPCS recommends stopping using this case completely until a repair kit from NZXT is installed. NZXT has received a total of 11 reports of short circuit board overheating and thankfully, no injures were reported.

To claim your free repair kit head over to the NZXT website for details.

[Gamers Nexus] RIP NZXT H1 (For Now): Formal Recall by Consumer Product Safety Commission (151,887 views)

Source: CPSC

Comment Policy
  1. Comments must be written in English and should not exceed 1000 characters.
  2. Comments deemed to be spam or solely promotional in nature will be deleted. Including a link to relevant content is permitted, but comments should be relevant to the post topic. Discussions about politics are not allowed on this website.
  3. Comments and usernames containing language or concepts that could be deemed offensive will be deleted.
  4. Comments complaining about the post subject or its source will be removed.
  5. A failure to comply with these rules will result in a warning and, in extreme cases, a ban. In addition, please note that comments that attack or harass an individual directly will result in a ban without warning.
  6. VideoCardz has never been sponsored by AMD, Intel, or NVIDIA. Users claiming otherwise will be banned.
  7. VideoCardz Moderating Team reserves the right to edit or delete any comments submitted to the site without notice.
  8. If you have any questions about the commenting policy, please let us know through the Contact Page.
Hide Comment Policy