AMD confirms a small batch of Radeon RX 7900 XTX has vapor chamber issues, company offers replacements

Published: Jan 6th 2023, 11:13 GMT   Comments

AMD admits a “small percentage” of AMD Radeon RX 7900 XTX has faulty vapor chambers

PCWorld’s Gordon Mah Ung interviewed AMD’s Scott Herkleman at CES 2023 about the thermal issues related to Radeon RX 7900 coolers.

Scott Herkelman is Senior Vice President and General Manager at AMD Radeon, so if there was any person to ask about those concerns, it was him.

He admitted that AMD has identified the issue and the company is now aware of the problem. However, the problem only affects a very small percentage of cards that were made, without going into details on how many cards.

The thermal issue is now confirmed to be related to the liquid inside the vapor chamber, or more precisely the amount of it is insufficient. This confirms the findings from Der8auer who was among the first to claim that something is wrong with the vapor chamber.

It all comes down to a small batch of vapor chamber actualy have an issue, not enough water and it is a very small percentage (…) that’s the root cause.

— AMD Scott Herkleman

AMD and board partners who are selling the MBA (Made by AMD) card are now offering replacements to users that are impacted by this issue. AMD claims to have enough replacement units, which means that the rumors about them being in shortage are incorrect. AMD asks those who are affected by 110°C GPU hot spot issues to contact support and ask for a replacement.

Importantly, this issue is only related to AMD ‘reference’ design and only Radeon RX 7900 XTX GPU. The RX 7900 XT are not affected and none of the custom partner cards. In the end, the problems with the vapor chamber only impacts performance, but since AMD wants their customers to have the best experience possible, the replacement program should be effortless for the end-user.

Radeon RX 7900 XTX vapor chamber marketing, Source: AMD

Source:

[PCWorld] Scott Herkelman Addresses RX 7900 XTX Cooler & Performance (104,002 views)



Comment Policy
  1. Comments must be written in English and should not exceed 1000 characters.
  2. Comments deemed to be spam or solely promotional in nature will be deleted. Including a link to relevant content is permitted, but comments should be relevant to the post topic. Discussions about politics are not allowed on this website.
  3. Comments and usernames containing language or concepts that could be deemed offensive will be deleted.
  4. Comments complaining about the post subject or its source will be removed.
  5. A failure to comply with these rules will result in a warning and, in extreme cases, a ban. In addition, please note that comments that attack or harass an individual directly will result in a ban without warning.
  6. VideoCardz has never been sponsored by AMD, Intel, or NVIDIA. Users claiming otherwise will be banned.
  7. VideoCardz Moderating Team reserves the right to edit or delete any comments submitted to the site without notice.
  8. If you have any questions about the commenting policy, please let us know through the Contact Page.
Hide Comment Policy
Comments